Overview
This article addresses the checkout notification: "Tax rates have changed. Please review before proceeding to Place Order." This alert is triggered during the final "3. REVIEW" step when the system detects a discrepancy between the initial tax estimate and the final calculation required for your specific jurisdiction. This process ensures that the tax applied to your order is legally accurate and compliant with local tax laws before you finalize your purchase.
Customer Troubleshooting Checklist
Clear Cache and Refresh: Clear your web browser's cache and cookies, then refresh the checkout page. This ensures your browser is not holding onto a "stale" tax estimate from a previous session or a different address.
Reset Your Cart: Remove the items from your shopping cart and then re-add them. Proceed through the checkout steps again from the beginning. This forces the system to perform a completely fresh calculation of the entire order total based on the most current tax nexus rules.
Utilize Incognito Mode: Open a new Incognito or Private window in your browser to complete your purchase. This provides a clean session environment and prevents saved data or browser extensions from interfering with the real-time tax calculation API.
Tax laws and local jurisdictions frequently update their rates. By requiring a review when these rates fluctuate, Rogue ensures total price transparency. Following these troubleshooting steps helps synchronize your local browser data with our tax engine, preventing unexpected charges and ensuring your order complies with the most current financial regulations for your area.
The Rogue checkout system uses a dynamic tax calculation engine that stays synchronized with thousands of local tax jurisdictions. Because these rates can update periodically (such as the first of the month or during sales tax holidays), we recommend completing your transaction promptly once you reach the review stage to ensure the quoted tax rate remains valid.
Frequently Asked Questions
Q: Why did the tax change after I already saw a total?
The initial total is often an estimate. Once the system performs the final check against your exact street address and the current date's tax laws, it may find a slight discrepancy that requires your approval.
Q: Does using Incognito mode delete my cart?
Incognito mode starts a fresh session. If you are not logged in, you will likely need to re-add your items to the cart in that new window.
Q: Why do I have to re-add my items to the cart?
Re-adding items triggers a fresh "call" to the tax engine, ensuring that any temporary data errors or expired estimates from the previous session are cleared.