Overview
This article addresses the checkout notification: "Product prices may have changed. Please review before proceeding to Place Order." This alert appears during the final "3. REVIEW" step if the system detects that the price of an item in your cart has been updated since it was first added. This ensures that the final amount charged matches the current listed price on the storefront, maintaining transparency and billing accuracy. [Link to Rogue Storefront]
Customer Troubleshooting Checklist
Clear Cache and Refresh: Clear your web browser's cache and cookies, then refresh the checkout page. This ensures your browser is displaying the most current pricing data from our servers rather than a saved, outdated version of the page.
Reset Your Cart: Remove the affected items from your shopping cart and re-add them. Proceed through the checkout steps again from the beginning. This forces the system to pull the most recent price directly from the product database and syncs it with your order summary.
Utilize Incognito Mode: Open a new Incognito or Private window in your browser to complete your purchase. This provides a clean session environment, ensuring that no previous session data or browser extensions are interfering with the price verification process.
Pricing updates can occur due to the conclusion of a promotion, a change in manufacturing costs, or the start of a new sale. By requiring a review, Rogue ensures you are never surprised by a price difference at the moment of purchase. Following these steps helps synchronize your cart with the live store database, allowing you to finalize your order with the correct, up-to-date totals.
The Rogue pricing engine is dynamic and updates in real-time to reflect current promotions and inventory status. To avoid price fluctuations during your shopping experience, we recommend completing your transaction shortly after adding items to your cart, as prices are not "locked in" until the order is successfully placed.
Frequently Asked Questions
Q: Why did the price change while the item was in my cart?
Prices may update if a limited-time promotion ends or if there is a general price adjustment on the site. The system flags this at checkout to ensure you are aware of the new total before paying.
Q: Why do I have to re-add my items to the cart?
Re-adding items resets the "price fetch" command, ensuring that the cart session is aligned with the current live price on the website.
Q: Will I be charged the old price if I have a screenshot of it?
Our system is designed to process orders at the current live price. If you believe there is an error regarding a specific promotion, please contact us before completing your purchase.